davidgillon: Illo of Oracle in her manual chair in long white dress with short red hair and glasses (wheelchair)

Having bought a set of hex keys (thanks to [personal profile] kaberett for the Gorilla Grip recommendation) I finally took the eBay chair apart and put it back together to suit me (well, as much as a chair two inches too narrow can be made to). Hopefully it'll no longer wheelie if I breathe in too sharply, and both the brakes now grip the tyres, rather than just one and a bit.

Took the upholstery off too, and gave it a bit of a clean. The back definitely seems to have been meant for a chair with a back twice as high, and there was so much dirt and leaf litter in the velcro I think they must have been using it on a farm! I've left the side skirts off for the moment, they were being forced outwards by the cushion I'm using, so weren't really working and I think the extra bulk at the back was making the upholstery fit worse - both they and the back had padded sleeves to go over the uprights, and you could only use one at a time, so the other ended up folded under.

The front castors still need either replacing, or a new set of tyres, but hopefully I should be able to use it now without it wheelie-ing every time I try to go up a kerb cut or wheel up a slope. Which does not help!

And hopefully Sods Law means Wheelchair Services will promptly ring me to say the new custom-built titanium chair is ready to pick up ;)
davidgillon: Dina Meyer as Oracle, sitting a manual chair in front of a clock face (Wheelchair)
So last night I found out that there had been a breakdown in communication and the wheelchair vendor had in fact paid for return postage a week ago.

But that just showed up another issue, eBay expect me to take it to the Post Office.

It's a wheelchair, it's large, it's bulky, once it's wrapped it won't even roll.

I'm a wheelchair user.

How do they expect me to get it there? Balanced on my head?

Grr!

I was particularly unhappy with the eBay phone operator's ''But who looks after you? Who gets your groceries?' Seriously?

Equally unimpressed by 'Put me through to your complaints department." "We don't have one" (Yet then gave me an address at the end of the conversation).

*grumble* *mutters darkly*

 

 


davidgillon: A pair of crutches, hanging from coat hooks, reflected in a mirror (Default)
Friday, I didn't see it til late Saturday, the chair vendor agreed to a return, and said they would drive over to pick it up rather than paying for return mail, they also sent a bunch of details I'd requested on their other chair for sale on ebay in the hope I would buy that instead and offered to bring it over for me to look at.

Unfortunately the details actually confirmed (as I expected) that it's unusable for me as it stands, and even if I could eventually replace the back (which is the problem),  I 've concluded there's no point getting a long-term spare chair that might not suit whatever back I do end up getting on the theoretical long term main chair, especially when its current back is unusable. So I emailed back on Sunday afternoon with a few details of the best route to get to me, that I wouldn't be able to confirm which days I'll be around until Monday evening, and told them there was no point bringing the other chair for me to look at (basically to ensure my enthusiasm didn't get the chance to override my sense, but also to be fair to them as they had been quick to accept it was their mistake and a return was necessary).

Sunday evening I got a return email saying "Whoa, I just realised that's too far to drive"  and "We'll have to do return by mail, but I can't afford the postage right now, it'll be a few weeks."

Grrrrrrr!!!!!

They have confirmed they're accepting a return in the ebay system, and say that the money is now locked up with ebay rather than with them, but I can't get at it 'til the whole return process goes through. I think they're probably being genuine (it's a 3 hour drive each way), but it's slightly eyebrow-raising that the offer to drive over disappeared the instant the potential of me buying the other chair disappeared off the table (slight tactical error there, clearly). If they take long enough I may have to escalate the ebay problem resolution process just to cover myself. I need to check the effective dates on that.

On the more positive side of things I've finally found my draft letter to Wheelvhair Services from last year - guess the one file that didn't get transferred off the old laptop, and I'll be updating that to try and get a proper assessment, and hopefully a better chair, from them.  I gave my GP the heads-up I was doing that on Friday. A plus-side of the whole ebay chair fiasco is I can now claim in the letter to have been able to 'borrow' a rigid framed chair for several weeks, and that even when it doesn't fit to the point of being painful it's a far better chair for me than the clown chair they dumped on my doorstep.
 

 

 


davidgillon: Dina Meyer as Oracle, sitting a manual chair in front of a clock face (Wheelchair)

I stumbled across a rather good 5yo titanium 'chair for sale on ebay at the end of last week, with about £1000 worth of extras on board, say £3000 to buy at current prices. I wasn't looking with intent to buy there and then, more idle interest while otherwise bored, but that was a good enough chair, and close enough to the configuration I've been planning on that I would have been stupid not to bid. So I checked it out with [personal profile] kaberett and we agreed it would definitely suit me as an interim main 'chair/long term spare,

I worked out what I was willing to spend, put a bid in, and was the leading bidder right up until about 90 seconds before the auction closed, when someone pipped me. I upped my bid a bit, but they instantly outbid me, and I wasn't about to get into a bidding war with someone's clearly pre-emptive strike, so I let it go. Someone got a bargain for £560. :(

But that did clarify in my mind that I want a rigid-framed chair sooner rather than later, my current non-rigid chair is almost a pastiche of what a good chair should be (I've taken to referring to it as 'the clown chair', that's it in the icon). So I was poking at several different auctions over the weekend, trying to find a chair that met my requirements for a reasonable price. Nothing quite fit, too small a seat, too far away to collect, and so on. Then I checked again Monday morning, as I couldn't sleep, meaning to have another look at the Quickie GPV with the too small seat and figure out if there was a way around that/if I could tolerate it, and found two new GPVs had gone up last night, both with Buy Now prices (and blue frames, not purple, definite plus - c.f. my accidentally purple laptop). I checked a couple of details with the vendor, the front castor set-up is a little weird in the pictures, but that's reconfigurable, and the tyres were caked with mud, making it impossible to tell the state of the tread, but the answers were positive (nearly new tyres), and so I'm now the owner of a GPV.

It's not as good a chair as the one I first bid on, aluminium rather than titanium frame, and without all the extras, but it is about £1400 worth of rigid chair for £250 including postage, which is less than I'd have to pay for one of the mass-market non-rigids. And so now I'm waiting for delivery (probably for the end of the week, depending on when the vendor gets it couriered), and of course the damned brain weasels are circling, throwing out scenarios for everything that could go wrong. But hopefully by the end of the week I'll have a chair that will do a reasonable job of meeting my needs until I can persuade Wheelchair Services to give me the precise configuration I need, or at least give me enough of an assessment I'm confident enough to go pay full price to buy it privately.

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davidgillon: A pair of crutches, hanging from coat hooks, reflected in a mirror (Default)
David Gillon

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