Seriously?
Apr. 17th, 2018 04:45 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
davidgillonWe were contacted by the CCG complaints person and told that the manager of the nurse-asssessor we've been having problems with would phone my sister after school hours on Monday (as Andrea teaches she can't take calls during work hours, as I wasn't present for the behaviour we're complaining about it has to be her, not me). No indication as to why. So Andrea and I sat waiting for the call with our notes in front of us from 4:30 to 6:00.
*Crickets*
*Tumbleweed*
*Crickets*
Not even a text to say she couldn't manage it, and Andrea had had to walk out of a governor's meeting to deal with this.
Needless to say complaints person will have found a new complaint on her answerphone this morning.
The entire organisation is an utter shambles.
no subject
Date: 2018-04-17 06:45 pm (UTC)Good for you. Nothing for them. I'm so sorry.