More laptop questions.....

[davidgillon]

Just to put the cherry on top of the HP laptop fiasco, I opened it up last night having let it charge and started going through the setup procedure. 'M's start appearing in each field I'm meant to be filling, I take a closer look at the keyboard and the 'M' key is both wedged down and twisted. An even closer look showed it was being forced out of place by a small piece of plastic wedged between it and the frame. I managed to pop that out with a pin, but it raises a huge question over whether they filled my supposedly unfillable order by finding a returned or factory-second machine. Yet more pointed questions to go into my email to them.