OMG, it's....

[davidgillon]

Laptop delivered 12:50, still no explanation from HP as to yesterday's fiasco, or how they have managed to deliver something they swore blind was no longer in production.

eInvoice emailed from yet another account with seemingly no connection to HP.

Have resolutely set it aside until I run the errands that need running.

And the title? I appear to have overlooked one small element of the spec in ordering.

OMG, it's PURPLE!!!!

Comments

Huh.

[syntaxofthings]

On the one hand, hey! Purple laptop! :D That actually does exist and is in your hands now in time! On the other... wtf just happened.

[rmc28]

Purple is great :-)

[thamesynne]

The question remains: did you order a purple one and not realise, or did you order a conventionally-coloured one and someone somewhere went "we don't have one of those" while someone else went "oh, but we do have lots of PURPLE ones..."?

[davidgillon]

I'm honestly not certain. I need to see what the original webpage says - assuming I can get at it.

[jesse_the_k]

Not a good bet. The only thing less organized than HP's site is their customer service, evidently. It's not as if they haven't been doing this for decades! I used to spend an hour each year updating locating my printer drivers on their site. Apple evidently received so many complaints that they now bundle HP drivers with the OS ... and automatically update them with Apple OS improvements.