You're Kidding Me!
Feb. 24th, 2018 04:15 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
davidgillon The latest on the rogue nurse-assessor is that she turned up at the home on Friday, announcing 'I can't go to (other local home) because they have an outbreak of (some bug), so I'm going to do an assessment here instead.' No notice whatsoever.
These meetings are supposed to involve the assessor, the nurse from the home - who obviously needs time to prepare, a social worker and the family. If I understood my sister correctly, this was with a patient whose daughter comes to see them every day, so who obviously would have expected to be involved. You can't call one of these at no notice, it makes a mockery of the entire process. That's getting added to the complaint as further evidence of her behaviour, and I'll suggest to my sister she tells the manager that she is fine with him mentioning we're complaining to other affected families, as a few more complaints won't hurt.
I also just realised today that the meeting between the nurse-assessor and my sister was even worse than I thought. I'd thought Andrea found out she was a nurse-assessor at the end of the meeting when she said she would recommend a funding cut, but it turns out she didn't even identify herself then. Andrea only found out she was a nurse-assessor when she spoke to the home's manager later, she left the meeting convinced she'd been talking to a social worker who wasn't competent to understand the medical issues (and so hadn't challenged her on them).
Meanwhile we had a letter to say the funding people want a meeting on the 21st (which is how the process is supposed to happen). This is probably meant to be the next step in the process, but we'll be pressing for it to be a restart. My sister and the home have agreed L will be the nurse representing them at that. L is small, rounded, incredibly sweet, and utterly ferocious in defence of her patients. She seems to have been appalled when she heard what had happened. My sister's suggestion is that I don't attend that meeting, that we hold me in reserve for the later stages, but that would only be the case if it is a restart, if they're trying to push ahead then I probably need to be there.
These meetings are supposed to involve the assessor, the nurse from the home - who obviously needs time to prepare, a social worker and the family. If I understood my sister correctly, this was with a patient whose daughter comes to see them every day, so who obviously would have expected to be involved. You can't call one of these at no notice, it makes a mockery of the entire process. That's getting added to the complaint as further evidence of her behaviour, and I'll suggest to my sister she tells the manager that she is fine with him mentioning we're complaining to other affected families, as a few more complaints won't hurt.
I also just realised today that the meeting between the nurse-assessor and my sister was even worse than I thought. I'd thought Andrea found out she was a nurse-assessor at the end of the meeting when she said she would recommend a funding cut, but it turns out she didn't even identify herself then. Andrea only found out she was a nurse-assessor when she spoke to the home's manager later, she left the meeting convinced she'd been talking to a social worker who wasn't competent to understand the medical issues (and so hadn't challenged her on them).
Meanwhile we had a letter to say the funding people want a meeting on the 21st (which is how the process is supposed to happen). This is probably meant to be the next step in the process, but we'll be pressing for it to be a restart. My sister and the home have agreed L will be the nurse representing them at that. L is small, rounded, incredibly sweet, and utterly ferocious in defence of her patients. She seems to have been appalled when she heard what had happened. My sister's suggestion is that I don't attend that meeting, that we hold me in reserve for the later stages, but that would only be the case if it is a restart, if they're trying to push ahead then I probably need to be there.
no subject
Date: 2018-02-24 10:27 am (UTC)