You Can't Get There From Here

Last Month:

GPs' surgery: Hey, sign up for online appointments and repeat prescriptions.*
Me: Okay

Saturday:

Try to use it for a repeat prescription for the first time
System: You have no repeat prescriptions available.

Today:

Me: Hi, I tried to get a repeat prescription and it wouldn't have it.
Surgery: Ah, that's because it's a controlled drug and the system doesn't handle those.

It's the only bloody prescription I have! Talk about being as much use as a chocolate teapot!!

* That was the occasion when the receptionist took one look at my handwriting and decided to fill in the form for me.