GP Parking Follow-Up

[davidgillon]

Just at the GP's to make an appointment, and took the chance to comment on the signage for their new 'type in your reg number or get fined £50/£85' parking scheme.

'You've got all those signs up on your chest high reception desk, but there's nothing here on the wheelchair height desk for someone like me to see'.

'Yes there is,' says the senior one, slightly butting in now she's dealt with the patient she was talking to. 'Hmm, where's it got to now, people keep moving it. Ah, there it is!' and she reaches off to the extreme opposite corner to where you're looking when facing them.

Well yes, it was there. But the first thing you did when you walked up to deal with your patient was move the big 40l samples container that sits on the desk between where I was and where the sign was!

They also commented the scheme was put in place in February and they're having to add more and more signs because people aren't seeing them. Don't think it's occurred to them that the problem isn't the number of signs, it's the sheer wall of text with the details of what you're supposed to do buried in the middle.