You are in a maze of twisty little passages all alike. In *theory* contracting out complaints *might* be better, because you might end up less likely to run into the problem of "Bob Can't Possibly Be Wrong, Bob Is Lovely". I suspect it won't be like that.
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Date: 2018-02-22 04:45 pm (UTC)In *theory* contracting out complaints *might* be better, because you might end up less likely to run into the problem of "Bob Can't Possibly Be Wrong, Bob Is Lovely". I suspect it won't be like that.