Thanks everyone, I've just spoken to my sister who went back this afternoon and had a meeting with the manager of Dad's home, who is also a nurse, and he's as utterly boggled at this as we are.
We've decided to lodge a complaint with Social Services as a first move, the woman from Social Services was a nurse-assessor, but did not introduce herself as such, and did not inform the home what the purpose of the meeting was when she rang to arrange it yesterday. The result was the nurse from the home had had no time to prepare Dad's notes so she was ready for an inquisition on his care, what points she did raise were dismissed, and the generalities you would use when talking to a social worker about ongoing care are completely inappropriate to talking to a nurse-assessor whose job is to see if she can take that care away.
Someone (I'm not quite clear who) apparently remarked she'd had two recent assessments with the same woman, and both had been completely unexpected decisions that financing for nursing care should be withdrawn. Apparently it's our right to ask for another assessment with a different assessor, which the manager of the home says he'll support us in, and we'll see if we can get him to be the nurse on our side of that assessment, but we'll try and head it off with a complaint, which also puts a shot across their bows that we won't roll over on this.
Just how much we won't roll over on this might surprise them. Because of the situation with Dad's finances, if this went through we'd have to bring in a solicitor to arrange Court of Protection wardship to let us access them, in which case we may as well set the solicitor loose on the whole withdrawal of funding.
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Date: 2018-02-16 07:15 pm (UTC)We've decided to lodge a complaint with Social Services as a first move, the woman from Social Services was a nurse-assessor, but did not introduce herself as such, and did not inform the home what the purpose of the meeting was when she rang to arrange it yesterday. The result was the nurse from the home had had no time to prepare Dad's notes so she was ready for an inquisition on his care, what points she did raise were dismissed, and the generalities you would use when talking to a social worker about ongoing care are completely inappropriate to talking to a nurse-assessor whose job is to see if she can take that care away.
Someone (I'm not quite clear who) apparently remarked she'd had two recent assessments with the same woman, and both had been completely unexpected decisions that financing for nursing care should be withdrawn. Apparently it's our right to ask for another assessment with a different assessor, which the manager of the home says he'll support us in, and we'll see if we can get him to be the nurse on our side of that assessment, but we'll try and head it off with a complaint, which also puts a shot across their bows that we won't roll over on this.
Just how much we won't roll over on this might surprise them. Because of the situation with Dad's finances, if this went through we'd have to bring in a solicitor to arrange Court of Protection wardship to let us access them, in which case we may as well set the solicitor loose on the whole withdrawal of funding.