GPs' surgery: Hey, sign up for online appointments and repeat prescriptions.*
Try to use it for a repeat prescription for the first time
System: You have no repeat prescriptions available.
Me: Hi, I tried to get a repeat prescription and it wouldn't have it.
Surgery: Ah, that's because it's a controlled drug and the system doesn't handle those.
It's the only bloody prescription I have! Talk about being as much use as a chocolate teapot!!
* That was the occasion when the receptionist took one look at my handwriting and decided to fill in the form for me.